How can we help?
Email us and we will answer within two working days.
Where are my photos kept?
Your photos stay on your phone or computer. If you sign in, anything stored for you is in your own private folder, and photos and exports are deleted after 30 days.
How do I get a copy of my data?
Open the app, tap the person icon, then Download next to "Download my data". You get a ZIP file with everything saved with your account. You can also email [email protected] from the address you signed in with, and we will send it within 30 days.
How do I delete my account?
Open the app, tap the person icon, then Delete next to "Delete account" and confirm. Your account and everything saved with it are deleted. You can also email [email protected] from the address you signed in with.
Do you sell my data or use my photos to train AI?
No. We never sell your data, and your photos are used only to add your watermark.
How do I change my cookie choices?
Tap "Cookie settings" at the bottom of the website or in the app's settings, and choose again.
How do I cancel my subscription?
Use the link in your payment receipt email from Paddle, or email [email protected]. You keep your plan until the end of the period you paid for.
The watermark is in the wrong place.
Open the photo and drag the watermark, or pick another corner. Your change is kept for that photo.
Saving to Photos doesn't work on iPhone.
Open Settings, then Logoli, then Photos, and allow Logoli to add photos.